{"id":15337,"date":"2025-04-24T15:18:34","date_gmt":"2025-04-24T20:18:34","guid":{"rendered":"https:\/\/kioskosinformaticos.com\/?page_id=15337"},"modified":"2025-05-14T17:36:52","modified_gmt":"2025-05-14T22:36:52","slug":"video-atencion","status":"publish","type":"page","link":"https:\/\/kioskosinformaticos.com\/video-atencion\/","title":{"rendered":"Video atenci\u00f3n"},"content":{"rendered":"[et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb background_image=\u00bbhttps:\/\/kioskosinformaticos.com\/wp-content\/uploads\/2025\/04\/14925739_rm309-adj-05-scaled.jpg\u00bb custom_padding=\u00bb30px||0px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb module_alignment=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb text_font=\u00bbArial||||||||\u00bb text_text_color=\u00bb#0a0000″ text_font_size=\u00bb21px\u00bb header_text_color=\u00bb#0a0a0a\u00bb header_4_text_color=\u00bb#0ca7d6″ text_orientation=\u00bbjustified\u00bb global_colors_info=\u00bb{}\u00bb]\n

V\u00eddeo atenci\u00f3n<\/strong><\/h4>\n

<\/strong><\/p>\n

Nuestro modulo de video atenci\u00f3n\u00a0\u00a0<\/span><\/strong>es una soluci\u00f3n \u00e1gil y eficiente para optimizar los canales de atenci\u00f3n empresarial. Esta herramienta mejora la efectividad en la gesti\u00f3n de tr\u00e1mites, consultas y atenci\u00f3n al usuario, facilitando la interacci\u00f3n en tiempo real.\u00a0<\/p>\n

Con\u00a0<\/span>VAW<\/strong>, las empresas pueden ofrecer atenci\u00f3n inmediata a trav\u00e9s de:<\/p>\n

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  • Kioskos de autogesti\u00f3n<\/span><\/li>\n<\/ul>\n

    <\/span><\/p>\n

      \n
    • Integraci\u00f3n web con un bot\u00f3n en la p\u00e1gina de la entidad.<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/kioskosinformaticos.com\/wp-content\/uploads\/2025\/04\/2148929740.jpg\u00bb title_text=\u00bb2148929740″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb background_enable_color=\u00bboff\u00bb width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb border_radii=\u00bbon|4px|4px|4px|4px\u00bb border_width_all=\u00bb4px\u00bb border_color_all=\u00bb#0ca7d6″ global_colors_info=\u00bb{}\u00bb border_style_all__hover_enabled=\u00bbon|hover\u00bb border_style_all__hover=\u00bbdashed\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb background_enable_color=\u00bboff\u00bb background_image=\u00bbhttps:\/\/kioskosinformaticos.com\/wp-content\/uploads\/2025\/05\/fondo-2.png\u00bb custom_padding=\u00bb0px||3px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb80px||80px||true|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb text_font=\u00bbArial||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb text_font_size=\u00bb24px\u00bb background_layout=\u00bbdark\u00bb global_colors_info=\u00bb{}\u00bb transform_styles__hover_enabled=\u00bbon|hover\u00bb transform_scale__hover_enabled=\u00bbon|hover\u00bb transform_translate__hover_enabled=\u00bbon|desktop\u00bb transform_rotate__hover_enabled=\u00bbon|desktop\u00bb transform_skew__hover_enabled=\u00bbon|desktop\u00bb transform_origin__hover_enabled=\u00bbon|desktop\u00bb transform_scale__hover=\u00bb115%|115%\u00bb]\n

      Esto permite suplir las necesidades de los clientes en orientaci\u00f3n, consultas y tr\u00e1mites en tiempo real, asegurando que ninguna empresa pierda la oportunidad de atender a sus usuarios. Adem\u00e1s, si los asesores est\u00e1n ocupados, los clientes pueden\u00a0 Agendamiento Virtual<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb background_image=\u00bbhttps:\/\/kioskosinformaticos.com\/wp-content\/uploads\/2025\/04\/14925739_rm309-adj-05-scaled.jpg\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_text_color=\u00bb#004f49″ header_4_font=\u00bbArial|700|||||||\u00bb header_4_text_color=\u00bb#0ca7d6″ global_colors_info=\u00bb{}\u00bb]\n

      \n
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      Bot\u00f3n WEB: Integraci\u00f3n R\u00e1pida y Sencilla<\/h4>\n<\/div>\n<\/div>\n
      \n
      <\/div>\n<\/div>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_4,1_4,1_4,1_4″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_cta title=\u00bbPaso 1″ button_text=\u00bbClics\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb14px\u00bb background_color=\u00bb#0ca7d6″ custom_padding=\u00bb75px||75px||true|false\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb transform_styles__hover_enabled=\u00bbon|hover\u00bb transform_scale__hover_enabled=\u00bbon|hover\u00bb transform_translate__hover_enabled=\u00bbon|desktop\u00bb transform_rotate__hover_enabled=\u00bbon|desktop\u00bb transform_skew__hover_enabled=\u00bbon|desktop\u00bb transform_origin__hover_enabled=\u00bbon|desktop\u00bb transform_scale__hover=\u00bb120%|120%\u00bb]\n
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      \"\"<\/p>\n

      El usuario ingresa al servicio web desde la p\u00e1gina de la entidad.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

      \n
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      <\/div>\n<\/div>\n<\/div>\n[\/et_pb_cta][\/et_pb_column][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_cta title=\u00bbPaso 2″ button_text=\u00bbClics\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb14px\u00bb background_color=\u00bb#0ca7d6″ custom_padding=\u00bb75px||75px||true|false\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb transform_styles__hover_enabled=\u00bbon|hover\u00bb transform_scale__hover_enabled=\u00bbon|hover\u00bb transform_translate__hover_enabled=\u00bbon|desktop\u00bb transform_rotate__hover_enabled=\u00bbon|desktop\u00bb transform_skew__hover_enabled=\u00bbon|desktop\u00bb transform_origin__hover_enabled=\u00bbon|desktop\u00bb transform_scale__hover=\u00bb110%|110%\u00bb]\n
      \n
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      \"\"<\/p>\n

      Registra sus datos y elige su tr\u00e1mite.<\/p>\n<\/div>\n<\/div>\n<\/div>\n[\/et_pb_cta][\/et_pb_column][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_cta title=\u00bbPaso 3″ button_text=\u00bbClics\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb14px\u00bb background_color=\u00bb#0ca7d6″ custom_padding=\u00bb75px||75px||true|true\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb transform_styles__hover_enabled=\u00bbon|hover\u00bb transform_scale__hover_enabled=\u00bbon|hover\u00bb transform_translate__hover_enabled=\u00bbon|desktop\u00bb transform_rotate__hover_enabled=\u00bbon|desktop\u00bb transform_skew__hover_enabled=\u00bbon|desktop\u00bb transform_origin__hover_enabled=\u00bbon|desktop\u00bb transform_scale__hover=\u00bb110%|110%\u00bb]\n

      \n
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      \n

      \"\"<\/p>\n

      \n
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      \n
      El asesor recibe la informaci\u00f3n relevante y optimiza el tiempo de atenci\u00f3n.<\/h6>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/et_pb_cta][\/et_pb_column][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_cta title=\u00bbPaso 4″ button_text=\u00bbClics\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb14px\u00bb background_color=\u00bb#0ca7d6″ transform_scale_tablet=\u00bb\u00bb transform_scale_phone=\u00bb\u00bb transform_scale_last_edited=\u00bbon|desktop\u00bb transform_translate_tablet=\u00bb\u00bb transform_translate_phone=\u00bb\u00bb transform_translate_last_edited=\u00bbon|desktop\u00bb transform_rotate_tablet=\u00bb\u00bb transform_rotate_phone=\u00bb\u00bb transform_rotate_last_edited=\u00bbon|desktop\u00bb transform_skew_tablet=\u00bb\u00bb transform_skew_phone=\u00bb\u00bb transform_skew_last_edited=\u00bbon|desktop\u00bb transform_origin_tablet=\u00bb\u00bb transform_origin_phone=\u00bb\u00bb transform_origin_last_edited=\u00bbon|desktop\u00bb transform_styles_last_edited=\u00bbon|desktop\u00bb custom_padding=\u00bb75px||75px||true|false\u00bb transform_styles_tablet=\u00bb\u00bb transform_styles_phone=\u00bb\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb transform_styles__hover_enabled=\u00bbon|hover\u00bb transform_scale__hover_enabled=\u00bbon|hover\u00bb transform_translate__hover_enabled=\u00bbon|desktop\u00bb transform_rotate__hover_enabled=\u00bbon|desktop\u00bb transform_skew__hover_enabled=\u00bbon|desktop\u00bb transform_origin__hover_enabled=\u00bbon|desktop\u00bb transform_scale__hover=\u00bb110%|110%\u00bb]\n
      \n
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      \n

      \"\"<\/p>\n

      \n
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      Al finalizar, el usuario califica el servicio mediante una encuesta de satisfacci\u00f3n.<\/span><\/h6>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb background_image=\u00bbhttps:\/\/kioskosinformaticos.com\/wp-content\/uploads\/2025\/05\/fondo-1.png\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_3_font=\u00bbArial|700|||||||\u00bb header_3_text_color=\u00bb#ffffff\u00bb global_colors_info=\u00bb{}\u00bb]\n

      CARACTER\u00cdSTICAS<\/h3>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb text_font=\u00bbArial||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb text_font_size=\u00bb21px\u00bb global_colors_info=\u00bb{}\u00bb]\n
        \n
      • Atenci\u00f3n multiplataforma y en diversos dispositivos<\/li>\n<\/ul>\n

         <\/p>\n

          \n
        • Conexi\u00f3n directa con asesores.<\/li>\n<\/ul>\n

           <\/p>\n

            \n
          • Generaci\u00f3n de reportes en tiempo.<\/li>\n<\/ul>\n

             <\/p>\n

             <\/p>\n

              \n
            • Posibilidad de atenci\u00f3n en cualquier lugar<\/li>\n<\/ul>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_3_font=\u00bbArial|700|||||||\u00bb header_3_text_align=\u00bbcenter\u00bb header_3_text_color=\u00bb#ffffff\u00bb global_colors_info=\u00bb{}\u00bb]\n
              \n
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              \n

              Kiosko u Oficina Digital: Atenci\u00f3n Personalizada<\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
              \n
              \n
              <\/div>\n<\/div>\n<\/div>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb text_font=\u00bbArial||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb text_font_size=\u00bb21px\u00bb header_3_font=\u00bbArial|700|||||||\u00bb header_3_text_align=\u00bbcenter\u00bb header_3_text_color=\u00bb#485b5b\u00bb global_colors_info=\u00bb{}\u00bb]\n
              \n
              \n
              \n
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              \n

              Los\u00a0<\/span>Kioskos u Oficinas Digitales<\/strong>\u00a0<\/span>permiten una atenci\u00f3n eficiente con una interfaz intuitiva. Los usuarios pueden realizar consultas y tr\u00e1mites por\u00a0<\/span>videollamada<\/strong>, utilizando herramientas como:<\/p>\n<\/div>\n<\/div>\n<\/div>\n

              \n
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              <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
              \n
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              <\/div>\n<\/div>\n<\/div>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb background_image=\u00bbhttps:\/\/kioskosinformaticos.com\/wp-content\/uploads\/2025\/04\/14925739_rm309-adj-05-scaled.jpg\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_divider show_divider=\u00bboff\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_divider][et_pb_cta title=\u00bbBeneficios Clave\u00bb button_text=\u00bbClics\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_font=\u00bbArial|800|||||||\u00bb header_text_align=\u00bbleft\u00bb header_text_color=\u00bb#ffffff\u00bb header_font_size=\u00bb12px\u00bb body_font=\u00bbArial||||||||\u00bb body_text_color=\u00bb#ffffff\u00bb body_font_size=\u00bb21px\u00bb background_color=\u00bb#0ca7d6″ border_radii=\u00bbon|5px|5px|5px|5px\u00bb global_colors_info=\u00bb{}\u00bb transform_styles__hover_enabled=\u00bbon|hover\u00bb transform_scale__hover_enabled=\u00bbon|hover\u00bb transform_translate__hover_enabled=\u00bbon|desktop\u00bb transform_rotate__hover_enabled=\u00bbon|desktop\u00bb transform_skew__hover_enabled=\u00bbon|desktop\u00bb transform_origin__hover_enabled=\u00bbon|desktop\u00bb transform_scale__hover=\u00bb115%|115%\u00bb]\n

              <\/span><\/p>\n

              Atenci\u00f3n R\u00e1pida y en L\u00ednea:<\/strong> <\/span><\/p>\n

              Minimiza los tiempos de espera y mejora la experiencia del usuario.<\/span><\/p>\n[\/et_pb_cta][et_pb_cta title=\u00bbBeneficios Clave\u00bb button_text=\u00bbClics\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_font=\u00bbArial|800|||||||\u00bb header_text_align=\u00bbleft\u00bb header_text_color=\u00bb#ffffff\u00bb header_font_size=\u00bb12px\u00bb body_font=\u00bbArial||||||||\u00bb body_text_color=\u00bb#ffffff\u00bb body_font_size=\u00bb21px\u00bb background_color=\u00bb#0ca7d6″ border_radii=\u00bbon|5px|5px|5px|5px\u00bb global_colors_info=\u00bb{}\u00bb transform_styles__hover_enabled=\u00bbon|hover\u00bb transform_scale__hover_enabled=\u00bbon|hover\u00bb transform_translate__hover_enabled=\u00bbon|desktop\u00bb transform_rotate__hover_enabled=\u00bbon|desktop\u00bb transform_skew__hover_enabled=\u00bbon|desktop\u00bb transform_origin__hover_enabled=\u00bbon|desktop\u00bb transform_scale__hover=\u00bb115%|115%\u00bb]\n

              <\/strong><\/p>\n

              Autogesti\u00f3n de Solicitudes:<\/strong><\/p>\n

              Permite a los clientes realizar tr\u00e1mites de forma independiente.<\/p>\n[\/et_pb_cta][et_pb_cta title=\u00bbBeneficios Clave\u00bb button_text=\u00bbClics\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_font=\u00bbArial|800|||||||\u00bb header_text_align=\u00bbleft\u00bb header_text_color=\u00bb#ffffff\u00bb header_font_size=\u00bb12px\u00bb body_font=\u00bbArial||||||||\u00bb body_text_color=\u00bb#ffffff\u00bb body_font_size=\u00bb21px\u00bb background_color=\u00bb#0ca7d6″ border_radii=\u00bbon|5px|5px|5px|5px\u00bb global_colors_info=\u00bb{}\u00bb transform_styles__hover_enabled=\u00bbon|hover\u00bb transform_scale__hover_enabled=\u00bbon|hover\u00bb transform_translate__hover_enabled=\u00bbon|desktop\u00bb transform_rotate__hover_enabled=\u00bbon|desktop\u00bb transform_skew__hover_enabled=\u00bbon|desktop\u00bb transform_origin__hover_enabled=\u00bbon|desktop\u00bb transform_scale__hover=\u00bb115%|115%\u00bb]\n

              <\/span><\/p>\n

              Mayor Capacidad de Atenci\u00f3n:<\/strong><\/p>\n

              Optimiza la gesti\u00f3n de citas y asesor\u00edas.<\/span><\/p>\n[\/et_pb_cta][et_pb_divider show_divider=\u00bboff\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_divider][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/kioskosinformaticos.com\/wp-content\/uploads\/2025\/04\/2148929696.jpg\u00bb title_text=\u00bb2148929696″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0″ border_radii=\u00bbon|5px|5px|5px|5px\u00bb border_width_all=\u00bb5px\u00bb border_color_all=\u00bb#0ca7d6″ global_colors_info=\u00bb{}\u00bb transform_styles__hover_enabled=\u00bbon|hover\u00bb transform_scale__hover_enabled=\u00bbon|hover\u00bb transform_scale__hover=\u00bb110%|110%\u00bb sticky_enabled=\u00bb0″][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

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